Archive for the ‘News’ Category

Thompson to lose 2600 call-center jobs

Monday, December 18th, 2006

Thompson have announced the loss of 2,600 jobs in their UK call centers after a drop in demand for telephone bookings.

Announcing extensive restructuring, the German parent company TUI said that it was cutting 3,600 staff throughout Europe but the majority of cuts would fall to the UK where the tourism and leisure business had changed the most.

TUI said that the rise of the independent traveller was responsible for the job cuts. After the rise of the low cost airline, more and more people are booking a flight and hotel online, seperately rather than buying a holiday package. At the same time TUI announced that they would be expanding their own online presence in the holiday market by opening a web portal dedicated to flight bookings.

Holidays from the UK have always been too expensive compared with the rest of Europe, in my opinion, and it looks like that gravy train is over.

South Africa fastest growing tourism market

Friday, December 1st, 2006

Figures released by the Cape Town Routes Unlimited (CTRU) tourism agency suggest that South Africa had the largest growth of international tourism in the world during the 2005-2006 holiday season.

Of the 800 million international travelers world-wide, 7.4 million visited South Africa during 2005. This was an impovement of over 10% compared with 2004, which makes South Africa by far the fastest growing market in the world according to the CTRU. Most of the international visitors were from the UK, Germany and the US spending a total of 0.5 billion dollars during their stay.
People coming to South Africa didn’t just come for safari trips though; many tourists came seeking essential and cosmetic surgey. Such “scalpel safari” visitors are drawn by the avaliabilty of quality medical services at competitive prices. In fact the number of overseas scalpel safari patients has trebled in the last three years according to experts.

Most visitors were drawn to the Western Cape region of South Africa, leading Virgin Airways, BA, and Lufthansa to create additional long haul flights directly into Cape Town airport.

I’m not convinced that all of the international visitors were tourists though, and the CTRU doesn’t appear to give a breakdown of business and pleasure visits. Nonetheless, with such a boom occurring before the start of the FIFA Football World Cup in  2010, it looks like South Africa is a destination to watch.

For more details of tourism attractions and venues in the Western Cape, pop over to the CTRU website.

Novovirus strikes another cruise ship

Monday, November 20th, 2006

I can’t imagine how awful it must be. You start the cruise holiday of a lifetime only to have the ship hit by a mystery stomach bug that confines you and your loved ones as well as other passengers and crew to your cabins.

That’s what it’s like when the novovirus hits a cruise ship as has apparently happened aboard the Carnival Liberty last Sunday. Apparently nearly 700 passengers were affected by the virus showing symptoms similar to stomach flu during the 16 day voyage. The virus is rarely fatal but once aboard the close confines of a passenger ship it can spread wildly leaving most with diarrhea, vomiting and stomach cramps. The virus often transmits via a fecal-oral route, or sometimes by person to person contact.

Despite the crew’s best containment efforts many passenger’s holidays were badly affected. I’m sure that Carnival officials will be bombarded by lawsuits, and there are even websites online specialising in compensation claims for people stricken by the novovirus.

Low cost airlines under pressure after Stern report

Sunday, November 12th, 2006

The world’s getting warmer and mankind’s rampant usage of fossile fuels is causing it. We’ll have to change our behaviour and soon if we’re to avoid a climate catasrophe that could change the Earth forever.

But what about the impact of climate change on travel?

Passenger planes are growing in number and people more than ever are using them to holiday and travel abroad. The problem is that the emissions from jets are injected directly into the upper atmosphere where they do the most damage. Nitrous emmissions are particularly harmful.

After the Stern report pointing out the financial consequences of global warming, it seems likely that there will be pressure on the airline industry, perhaps in the form of a carbon tax.

The low cost airlines are particulalry feeling the weight of the media’s scrutiny arguing that they were being “demonised” according to an Easyjet spokesperson.

An alliance of low budget carriers and Iata have argued that aviation industry only accounts for something like 2% of the total carbon emmissions in the EU, and that much of this is due to fuel being wasted as planes too often have to queue to land and have called for more runways rather than more taxes on flights.

Clearly there will be lobbying by the airlines who are only recently seeing optimism for the first time since 9/11 – but it will be the voters who will have the last say.

The question is are we all in favour of tackling global warming when it means we will have to pay (a lot) more for a holiday abroad.

US loses business travellers

Monday, November 6th, 2006

It shouldn’t suprise anyone that the stringent security measures introduced at US airports are putting off business travellers, who apparently turning to Europe for no-hassle entry to conference and congress venues.

The problem for many commercial travellers is getting a visa for entry into the USA. The World Travel Market Report 2006 claims that business travel to the US has fallen by as much as 10% during a period where business travel as a whole has risen sharply.
They also point out that America is losing high spending tourists and visitors from Asia, whı tend to spend more during a visit than their European counterparts. They also argue that Europe is passing by an opportunity to captilise on these new visitors by not doing enough to improve their tourism infrastructre for Asian visitors – though somewhat bizarrely they cite coach parking places for Asians in city centers as an example.
In any case, it’s becoming clear that the stringent security checks are a turn-off for tourists and business travellers. The only question is whether or not they will prevent terrorist attacks.

British spend £100 billion on holidays

Saturday, October 7th, 2006

According to a recent survey reported in the BBC News, Britons are set to spend nearly £100 billion on holidays during 2006. The study by the UK insurance group Axa, looked at all the costs associated with a holiday such as travel costs, hotel bills, car hire – and of course holiday insurance.

Just about half of the amount will be spent on the holiday package itself, with the rest going on new clothes for the trip and spending money during the holiday itself.

Axa gave a  breakdown of statics on exactly how people in the UK spend their holiday money, including:

  • £45 bn booking the holiday package
  • £29 bn spending money during the trip
  • £7 bn new clothes
  • £4.4 bn tours and excursions
  • £4.2 bn travel insurance
  • £2.4 bn holiday toiletries
  • £2.2 bn car hire
  • £1.6 bn holiday equipment (tents, toys etc)
  • £1.5 bn electrical equipment

The Brits’ favourite vacation destinations were Ireland with a reported 22 million UK holidaymakers, followed by Spain with 12 million visitors – and somehow over 8 million people from the UK decided to spend their vacations in France.

What’s interesting in the report are the number of people taking multiple holidays with half of people taking one to three holidays a year, while a fortunate 10% of people were able to afford four or five holiday breaks!

People in the UK want to travel on an Irish passport

Wednesday, September 13th, 2006

It seems the Irish passport office is being flooded with applications from UK and American citizens. Many are speculating that people from the UK and USA are anxious to avoid being singled out on holiday in the Middle East by terrorists.

Under Irish law, anyone with a grand parent from Ireland can apply for an Irish passport. Passport applications from the UK are already double those made in the last year and  applications from the United States have tripled in the last five years. Both Ireland and the UK are members of the European Union, so getting easy permision to travel and work in Ireland isn’t an issue.
When British hostage Kenneth Bigley was captured in Iraq, his family publicly pleaded for an Irish passport. Sadly Mr Bigley was killed anyway, but it’s thought that many tourists travelling to the Middle East would feel safer carrying an Irish passport rather than an American or British one.

Columbia launches capaign to lure back tourists

Saturday, September 9th, 2006

Columbia has announced a $4 million ad campaign to lure back tourists.

Over the last few years President Alvaro Uribe has taken a hardline approach against Farc rebels and disarmed paramilitary groups. The result has been that kidnappings have fallen by 73%, and Columbia has launched the campaign to rebuild it’s image as a “safe” tourist destination.
I know tourists seem to have memories worse than goldfish, but it’s my feeling that Columbia have a lot of work to do to repair it’s battered image worldwide. Also $4 million dollars is a comparatively modest amount for a global advertising campaign.

In 2004, 10 tourists were captured by Farc rebels despite the deployment of 100,000 security guards in the National parks and tourist hotspots. Farc were kidnapping 100’s of people each year for ransom, and paramilitary groups were thought to be kiling 3,000 people a year.

Today, Columbians themselves feel safer than for decades, and are ready to try and lure back vacationers to see the Amazon rainforest, white sandy beaches and ancient monuments. Many visitors also come to take advantage of so-called “plastic surgery tourism”.

Many tourists are already chancing their luck, with nearly 1 million foreign visitors arriving in Columbia during 2005. In fact Columbia is again one of the top 10 holiday destinations according to the Lonely Planet.

However, there is still a US goverment travel advisory warning against travelling to Columbia at this time. It seems many tourists are ready to chance their luck!

Pilot goes to loo, gets locked out of cabin

Friday, September 1st, 2006

According to CNN Travel News a Canadian pilot paid a visit to the toilet and found himself locked out of the cabin.

The Jazz airlines plane was on a flight from Ottawa to Winnipeg. With 30 minutes remaining, the pilot was seen frantically banging on the cabin door by passengers. The crew had to remove the door from its hinges to let the unfortunate pilot back onto the flight deck.

A spokeswoman for Jazz said that at no time had the plane or passengers been in any danger.

There must have been a few red faces on the cabin deck though!

Thomson to close call centres

Thursday, August 31st, 2006

Thompson travel have announced they are closing their Glasgow based call centre after 7 years, shedding 450 jobs in the process.

When the call centre opened in 2000, it was viewed as a major investment allowing people to book holidays directly via the telephone instead of using a high street travel agents. This year though, less than 5% of people who booked a holiday package with Thompson used the call centre.

The rapid growth of the internet to book holidays has been cited as the reason for the closure of the call centre. According to the Association of British Travel Agents (Abta), nearly a quarter of package holidays were booked via the internet in 2004, compared with 5% using call centres.
The high street travel agents will probably remain for the foreseeable future though. It seems that the growth in online bookings has mostly been fuelled by people switching from using call centres to the internet. The habits of the high street shoppers are slower to change though!